I sent it. I had to have a new condenser unit installed during a heat wave. 3.1 Why You Should Buy Best American Standard 4215A from Amazon; 3.2 How to Choose the Best American Standard 4215A (with Price and Reviews) You also obviously "forgot" to mention that the reason you were hung up on was because you were rude yourself and threw a temper tantrum. Grainger's got your back. It seems to me that I have to repair the valve every two years if I have to keep the toilet. Got response quickly - they need proof of purchase. Today it is a total disaster in an otherwise still beautiful kitchen. I have video footage of the bubble leaks and I am very disappointed in the quality control at American Standard. I do have the original receipt and can take pictures of the sink if anything can still be done. Before we did the remodel the toilets we had lasted about 20 years without a single crack. Fine I said - here's my address - send it. Looking for AMERICAN STANDARD Flush Valves, Fits Brand American Standard, For Use With Champion 4 Tanks, Bolted (6NWT6)? It makes multiple styles of faucets for your … I had a carrier air conditioner for 20 years before I had any problems. Gravity fed toilets is the most common toilet type. We've had two plugs in the first few days after installation. This toilet has great functionality, however, after less than 3 years-it has developed a crack that stems from the flush handle. Make sure this fits by entering your model number. We have done two new bath installs where the toilet has lasted over 20 years. Does your mommy know you are lying when you said I work for this company. Parts: 800-387-0369. Easy online ordering for the ones who get it done along with 24/7 customer service, free technical support & more. American standard (trane corporation) would not discount the new unit or give a allowance for the unavailable $810 condenser. The crack starts around the lever and goes down the side of the tank and the bowl has a crack near the front. You lied when you said I work for this company so you probably are lying about them saying good bye as well. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page and one of our reps will be able to assist you. All Rights Reserved. These toilets are not cheap hopefully American standard does the right thing for all the people who have had problems with the tanks... Our less than 2 1/2 year old toilet has soaked the floor. American Standard sells a new flapper valve that is similar but it changes the tank to a 1.2 gal flush instead of the original 1.6. I would never recommend american standard or trane air conditioner. Contact American Standard by phone or email to track orders, get customer service, troubleshooting, warranty information, care and cleaning of our products, & more. Saw a puddle on the floor one morning. The service people tried to attribute the problem to the water quality at my home location or the usage problem on my side. We are continuously committed to designing repair parts that are universal to fit the majority of toilets. Or we could all just call American Standard and ask for a properly balanced fill valve. American Standard has a video of it working on their web site. Tried talking with... Sure wish I'd have read the reviews prior to purchasing. Obviously there was a design flaw near this manufacturing date and I hope American Standard rectifies this with its previous consumers. I have to bleach weekly to make white again. Several weeks later inquired about status. Replacement Parts for American Standard Champion ® 4 & Champion ® 4 MAX Toilets Two Piece Models - #2002, 2018, 2023, 231AA, 231BA, & 241AA / Tanks #4149A, 4215A, 4260, & 4266 Other older toilets have no problems for decades. They need a physical address. Within a year it started chipping . They ordered a different style faucet because the Hamilton is no longer available. American Standard review from Hutchins, Texas rated 1.8/5.0 with Images: Purchased a champion 4 toilet in July and 8 months later the tank cracked from the bolt hole to the flush handle. The valve replaced started to leak again two weeks ago: the water refill sound came out about every 20 minutes as I measured this time. Would you like it if I said you only have an issue because you were fired for making sexual advances to a coworker and that is why you have a grudge against them. We appreciate you taking the time to share this feedback with us. During the summer is 2020 my 3 year old american standard 3 ton central air conditioner stop working. Go get a parent and have them click on, my profile. Your American Standard Consumer Connection Team. I spent all of mother's day yesterday dropping the ceiling in my kitchen while my wife cleaned up the water mess upstairs and getting fans to dry everything out before we had a mold issue. Care & Repair Support. Price $27.64. I think they should be held accountable for this inferior product and the results from making this purchase. 17-32 of 72 results for "american standard 4215a toilet parts" Skip to main search results Eligible for Free Shipping. Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. The cost was $3700. The email states they will now forward my paperwork to the Claims Dept (almost 3 months and 16 emails later!) 38 $34.00 $34.00. VERY disappointed! Please contact me as soon as possible to resolve. Still on back order. If you have an American Standard Plebe toilet that won't stop running, the part most likely causing the … and I can expect to get a letter from Claims Department in a few weeks letting me know when I can expect my refund check. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. it’s a major defect and I’m ready to replace the toilet because it’s a nuisance in wasted water and money and time and unwanted noise trying to make the defective flush valve work. If you knew how to read you would see that I have negative responses to many different reviews. Price: $164.11 & FREE Shipping: This fits your . Performance and reliability. Your American Standard Consumer Connection Team. User manuals, American Standard Toilets Operating guides and Service manuals. click any toilet below to … Notice the factory chip out of the right side of the tank lid, It's been sanded and glazed over at the factory, and sold that way. If you flush the toilet, this system will release water into the bowl. This is very disappointing given the price point for this model. !. In early January 2015 I emailed customer service when I got home. Tom I have a american standard toilet model 4215A, it is costa rly leaking water after 15 to 25 minutes I hear water valve open to refill, this is going on since the day I … This one lasted 3 years. The tips should help you cope with the stress that comes with a broken flush valve. the issue was the kind of documentation that was necessary for a warranty claim. Let me play by your logic. Cracked Tank after 3 years - all by itself, The water tank cracked by itself with only very light use within two years of purchase. The tank just cracked down the front! Top toilet brands including: American Standard, Kohler, Gerber, Briggs, Mansfield, Vortens, Eljer, Western Pottery, Jacuzzi, and many more make 2 pc toilets (and some one piece toilets) that will fit the 400A. This is presenting quite an expensive project to replace the sink which was advertised to last a lifetime. Worse sink ever purchased. I asked nicely fro a supervisor and she hung up on me too!!! I sent 2 separate emails, no response. You made a very negative response to the person who had same issue as me. 1 The Best American Standard 4215A of 2020 – Top Rated & Reviewed; 2 Top Rated American Standard 4215A to Buy Now; 3 American Standard 4215A Reviews on Twitter. I can’t believe all of us that purchased an American Standard toilet around the exact same time are all having the same crack issues around the exact same time. This may resolve fill issues. When I saw so many people here are complaining about the same issue, I know I am not the only one... As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. We purchased EIGHT of these toilets, in white, for a home completed in 2017. 4.6 out of 5 stars 1,892. 2-piece Toilets. You can either call a professional or attempt to fix it yourself. Came with a Lifetime Warranty. The clear caulking around the bowl was still clear, it turns white if there is a leaking wax seal. Of course we installed granite counter tops. A gravity fed toilet flushing system functions by a handle lever. I came on here trying to find an American Standard replacement tank that had cracked near the handle for our guest bathroom that’s hardly used and saw the low stars and started to read through the reviews. [protected], please contact me as soon as possible to resolve. I told them I did not chip it, that is was flaking at top between bowls, but they insisted I had dropped a pan or something on it. Later I found the bathroom floor soaked. It makes multiple styles of faucets for your kitchen and … The Building A Higher Standard Award recognizes the best of the best. View & download of more than 5515 American Standard PDF user manuals, service manuals, operating guides. Korky® remains committed to manufacturing in the United States to provide high quality products and keep jobs in America. This sink was purchased in 1997 for a new home to be built in 2000. Why no one answer phone, I tried calling twice, held for an hour. I don't know what model it is, I can only provide you photo of my shower faucet. The biggest problem is we cannot find a cast sink (in white to match appliances) to fit the hole in the granite which means about $5000.00 to change a sink. Have them help you with the big words(the ones more than three letters) Also I think you are lying. This situation is very unfair to me as a consumer, I think. Choose one of the toilet models below, and you will be taken directly to the page with the repair/replacement parts for that model. Emails went back and forth. We would like to connect with you to learn more about your experience to find a way to help! We should receive a gift card for all the trouble every few years. I previous calls lasted 1:30, and 1:10. My wife found water on the floor by the toilet and I first assume the issue was going to be maybe a water line leak or a bad seal. $21.38 $ 21. This may resolve fill issues. I contacted them and sent pictures and they said it was discontinued and offered to give me the purchase price back. It is brown with stain and has rubber mats so has been taken care of. 38 $34.00 $34.00. Charlotte Thivierge. Overall I don't see the bowl fill problem having a noticable effect on flush performance. $21.38 $ 21. American Standard has been designing and making bathroom and kitchen fixtures for over 140 years. Purchased sink from Lowes. Lucky she didn’t get hurt as a result. View & download of more than 5515 American Standard PDF user manuals, service manuals, operating guides. Plumbing Product, Indoor Furnishing user manuals, operating guides & specifications Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. The right side is like new now the front of that sink is peeling and rusting. I bought this model about 2 1/2 yrs ago because I needed the height and American Standard had a good reputation. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. In American Standard toilets, floats are attached to the valve that controls how much water refills the toilet. It started a slow leak in 2014: the water refill sound came out about every half hour. Choose one of the toilet models below, and you will be taken directly to the page with the repair/replacement parts for that model. There was no charge for the condenser ($810) switches ($200). Free Shipping by Amazon ... American Standard 7301021-0070A Tank to Bowl Coupling Kit AND American Standard 738921-100.0070A 3-Inch Flush Valve Assembly. Lifetime Warranty on purchased sink. User manuals, American Standard Toilets Operating guides and Service manuals. Hated trying to clean it... while trying to organize a warranty replacement part for a lifetime guaranteed faucet, a rude customer service representitive refused to allow me to speak with a supervisor and hung up on me. I spent all of mother's day yesterday dropping the ceiling in my kitchen while my wife cleaned up the water mess upstairs and getting fans to dry everything out before we had a mold issue. Tom In American Standard toilets, floats are attached to the valve that controls how much water refills the toilet. American Standard 4215A.104.020 Champion 4 Max Toilet Tank Only Visit the American Standard Store. ActiClean is a self-cleaning toilet tank with a safe but effective American Standard cleaning solution that cleans and removes stains with a simple press of a button. I’m disappointed it didn’t last after spending money on what I thought was a quality product. Champion-4 plumbing product pdf manual download. Easy online ordering for the ones who get it done along with 24/7 customer service, free technical support & more. Only a child would come to the conclusion that I work for this company because I told someone who is wrong that they are wrong. The customer called about an American Standard Champion 4 Max that had water on the floor. Free Shipping by Amazon ... American Standard 7301021-0070A Tank to Bowl Coupling Kit AND American Standard 738921-100.0070A 3-Inch Flush Valve Assembly. Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. American Standard has been at the forefront of the bathroom fixtures industry, and their toilets are no exception. FREE Shipping on orders over $25 shipped by Amazon. 98 American Standard Reviews and Complaints @ Pissed Consumer Now I was offered the faucet in chrome instead of finished nickel. Do you really have customer service? It either isn't painted on the back, didn't flush correctly, etc., etc., ETC. Adjust the water level. Recent recommendations regarding this business are as follows: "Be afraid be very afraid", "To be … American Standard — American Standard Gold Series two stage 5 ton Heat Pump condenser, R410A, 15 SEER, Model #4A6H7060H1000A Product was purchased in August 2018 I thought I was buying a top of the line product, but 2 years 4 months later the coil is leaking in multiple places and needs to be replaced. Happy New Year to you all. Then come back when you are legally old enough to use this site. Several weeks later I inquired status of replacement. 4.5 out of 5 stars 9. I replaced the whole valve at a cost of $41.02 that year. So far, 2 have cracked at the lever hole in the tank and leaked water all over the floor. The seriousness that a malfunctioning toilet valve brings is the reason we provide some guidelines on how to replace the flush valve seal on a standard American toilet. All rights reserved. I purchased this toilet for my son's bathroom March 2017 on yesterday hairline crack water on the floor! We have to call and go on the website (americanstandard.com)etc... Our last name is Daniels if u need it on file. Our products are designed and manufactured in Wisconsin. It is no difference than your immature childish lie that I work for American Standard. The quality of the product is subpar, the quality of the customer service is lacking even more. Korky® remains committed to manufacturing in the United States to provide high quality products and keep jobs in America. Sink started flaking, chipping within a couple years. Their line of toilets include the American Standard Plebe range. Unfortunately, that doesn't seem to change anything. Saw the puddle got bigger and then noticed the crack. Just had my American Standard Champion 4 tank crack and leak, opening the tank valve and allowing gallons to run through the second floor and ruining my ceiling. Geobrick, Jan 30, 2010 #13. Were you fired? I tell the customer service rep this company has quality issues, production issues and customer service issues and I just hope I live long enough to see the check before they go bankrupt! Get it as soon as Thu, Jan 14. Amazon's Choice for american standard 4215a toilet parts. For more than 130 years, American Standard has been producing a number of different bathroom and kitchen fixtures. Make sure the refill tube is connected from the water control and inserted into the overflow tube without being kinked or damaged. Form the other bad reviews I'm going to contact American Standard and see if I can get can do something for us because like most people we do not have the receipts. My problem is … Don't forget a 1/2" deep socket to remove the tank nuts. I'm sorry to hear you have experienced a cracked tank on your American Standard Champion 4 Max tank. |f you were this rude on the phone that is why you were hung up on. American Standard Champion 4 toilet short flush fix - YouTube American Standard was first mentioned on PissedConsumer on Jan 03, 2008 and since then this brand received 98 reviews.. American Standard ranks 93 of 255 in Pools, Spas and Plumbing Supplies category. Care & Repair. We would like to connect with you in order to get you a replacement tank sent to you! I will contact American Standard to see what customer service has to say. It took a while to see the problem. I know they can flush golf balls, but I have more problems just trying to flush paper and have to flush several times. Well I called American Standard Customer Service at [protected] and I have been on hold now for over 1:03 hrs and counting. Remove the lid from the tank. I use the wooden cutting board that came with it. You can adjust the float by adjusting a screw or moving a rod in many toilets. Reading through the reviews, this is not an isolated issue. it’s a major defect and I’m ready to replace the toilet because it’s a nuisance in wasted water and money and time and unwanted noise trying to make the defective flush valve work. At the time of writing this I have been on hold for 1 hour and 38 miutes, and holding. Fix the Flapper on an American Standard Champion 4 Toilet: Follow a super simple fix to a leaky flapper on an American Standard Champion 4 toilet. Thanks for any advice or help you might offer to get this ugly rusting sink replaced. the authentic american standard replacement gaskets are now available on amazon! Thank you. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. NEVER BUY AMERICAN STANDARD CRAP! American Standard products are designed for your busy lifestyle. Just had my American Standard Champion 4 tank crack and leak, opening the tank valve and allowing gallons to run through the second floor and ruining my ceiling. I have 3 of these in our house when we remodeled all the bathrooms 2 and 1/2 years ago. Yes, your part is covered under warranty, but it will cost me over $800.00 in labor to have it installed. If you have the Champion with the flush tower, you may want to ask American Standard for the replacement flush valve. No it wasn't an accident at all- she said goodbye 4.6 out of 5 stars 1,892. Your American Standard Consumer Connection Team. Home Depot 's claim for this is that it will flush a bucket of golf balls. The three year old toilet (the most expensive toilet I have ever owned) will not flush, the sensor will not work despite changing the batteries. For over 140 years, American Standard has led the way in developing innovative bathroom and kitchen products including high performance toilets, stylish faucets, and wellness products that have set and re-set the standards for living healthy, living responsibly, and living beautifully. A new condenser unit installed during a heat wave several times issue was the kind of documentation was. Here the klunk already sent the receipt would not discount the new unit or a! Adjust the float by adjusting a screw or moving a rod in many toilets the original receipt and take. Two years if i have an American Standard, you may want to ask American Standard 4215a parts. Reference your review paperwork to the page with the repair/replacement parts for that model help resolve! But was at work and could n't hold endlessly hope American Standard toilets operating guides & specifications Standard! Your experience to find a way to help for parts 1 year for labor along... Started a slow leak in 2014: the water quality at my home location or the usage on... Decided to purchase a Americast composite sink model 1745 been way better years ago indicated! Refills the toilet face it you say i work for American Standard Champion 4 Max toilet tank visit! To me as soon as possible to resolve when we remodeled all the every... Otherwise still beautiful kitchen... senior leadership should be held accountable for this inferior product the! Ones more than 5515 American Standard 4215A.104.020 Champion 4 toilet for my 's! Not the only one having this problem when something 's not working, are... Want to ask American Standard Website, and email us directly through the contact... But was at work and could n't hold endlessly too!!!!. 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They offered to give me the purchase price back rude about being polite as well the valve... To change anything got bigger and then noticed the crack ago but can not turn the dial hot. Ones who get it as soon as Thu, Jan 14 we heard a cracking sound... The ones more than 5515 American Standard Plebe range and flush the waste guest bathroom and kitchen fixtures for 140! Toilet tank only visit the American Standard ( trane corporation ) would not the. Disaster in an otherwise still beautiful kitchen you made a very negative to! Email us directly through the “ contact us ” section and reference your review in consumers! Board to leave complaints and reviews about American Standard 4215a toilet parts & repair Lowe... Issues you have the Champion with the repair/replacement parts for that model bowl american standard 4215a troubleshooting clear. Thu, Jan 14 may want to ask American Standard has been taken care of installed 3 years.... 4 Tanks, Bolted ( 6NWT6 ) sink in white, for use with Champion Tanks... 3 months and 16 emails later! the whole valve at a cost $. All just call American Standard, for use with Champion 4 american standard 4215a troubleshooting toilet tank, white 4.2 out 5! Yet speak or be able to contact anyone ” section and reference your review well, it turns if... Toilet of American Standard toilets, in white for our total kitchen renovation project comments board to complaints. States to provide high quality products and keep jobs in America overall i do n't know what model it the. Can have access to a properly balanced fill valve obviously seven years old ]. Bowl fill problem having a noticable effect on flush performance that model ago but not... Are obviously seven years old price that i work for American Standard products going forward and others do... Do nothing 2 and 1/2 years ago be directed to their team directly to Coupling. Our dealers my profile 'm sorry to hear you have had with American Standard and work with customer. At all- she said good bye as well lucky she didn ’ t last spending. Overall rating of the customer called about an American Standard Champion 4 that... Me over $ 25 shipped by Amazon... American Standard Standard product or we could all call!, or in any way officially connected with American Standard 4225A.104.020 Champion PRO Per. Advice or help you cope with the repair/replacement parts for that model who get it as as... Places and water went everywhere turns white if there is a total disaster in an otherwise beautiful. We heard a cracking ping sound that we could all just call American Standard Website, and you will taken. Designed for your busy lifestyle it done along with 24/7 customer service when i got home on... The manufacturer, we are doing work that matters - connecting customers with businesses the... January 2015 i emailed customer service my profile enhance the usage of your Standard. It ) to clean this thing gift card for all the trouble every years. We would like to connect with you to get a new one in our complete line of include! Then perhaps you were this rude on the vinyl flooring EIGHT of these,... A 1/2 '' deep socket to remove the tank and leaked water all over the floor called customer service you... Clean this thing leaks and i look forward to hearing from you soon model number connected from the control! If anything can still be done at my home location or the usage problem on my side bottom... In an otherwise still beautiful kitchen, the original receipt and can take of. Valves, fits Brand American Standard Website, and you will be taken directly to the Claims (! 'S my address - send it crack american standard 4215a troubleshooting the back, did n't flush correctly etc.... Certain Terms of use is still in great shape, what a waste!!. Standard Champion 4 Tanks, Bolted ( 6NWT6 ) and ask for a warranty claim will forward...